Terms of Service

The purpose of these Terms and Conditions is to stipulate the rights, obligations and responsibilities between the company and its members, and other necessary matters in relation to the use of call-related supplementary services provided by CallGate Co., Ltd. (hereinafter referred to as the “company”).

The definitions of terms used in these terms and conditions are as follows.
"Service" means call-related additional screen service provided through the smartphone of "member" based on the solution service system of "company".
“Member” means that the company or the company providing “service” using the “client” provided by the company agrees to use personal information for “service” or consignment or provide it to a third party, and agrees to “service” A customer who uses ”.
“Client” refers to an application installed on a user’s terminal or a library within an application to provide “service”.

The “company” posts the contents of these terms and conditions on the initial screen of https://callgate.com (hereinafter referred to as the “website”) so that “members” can easily understand them.
The "company" may amend these Terms and Conditions to the extent that they do not violate relevant laws, such as the "Act on Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." (hereinafter "Information and Communications Network Act").
If the "company" amends the terms and conditions, the date of application and the reason for the revision are specified and announced along with the current terms and conditions in accordance with the method of paragraph 1 from 7 days before the effective date of the revised terms to the day before the effective date. However, in case of revision of the terms and conditions that are unfavorable to the member, besides the notice, it shall be notified separately through electronic means such as pop-up messages in the “service” for a certain period of time.
All members who do not express their dissent within the period even though the "company" has notified in accordance with the preceding paragraph are deemed to have agreed to the revised terms and conditions.

A person who wants to become a “member” (hereinafter “subscription applicant”) installs and executes a “client” for the first “service” (except when it is already installed at the time of purchasing the terminal) and accesses to provide the contents of the terms and conditions and “service” A contract of use is concluded by agreeing to the authority.
Depending on the terminal OS policy, etc., the "company" may request the "Subscription Applicant" to undergo a self-authentication process through a mobile phone number.

If the "company" notifies the "member", it can be done by posting a notice in the "client", sending SMS, etc., unless otherwise specified in these terms and conditions.
In the case of notification to all “members,” the “company” may replace the notice in Paragraph 1 by posting on the “website” of the “company” or the “notice” screen within the “service” for more than 7 days.

The personal information that the “company” collects from “Members” to provide “Service” is specified and notified in the Privacy Policy.
"company" strives to protect personal information collected pursuant to Paragraph 1 as stipulated by related laws such as the "Information and Communications Network Act".
"Members" must renew the existing personal information held by the "company" by going through the process of signing the use contract in Article 4, Paragraph 1 again if the information entered at the time of membership application is changed.

The “company” does not act prohibited by the relevant laws and these Terms and Conditions or against public order and morals, and strives to provide the “Service” continuously and stably.
The “company” must have a security system to protect personal information so that “members” can safely use the “service” and disclose and comply with the privacy policy.
The "company" must deal with opinions or complaints raised by "members" in relation to the use of the "service" if it is recognized as legitimate.
Regarding opinions or complaints raised by “members”, the handling process and results are delivered to “members” through the website, etc.

“Members” must not do the following.

Registration of false information when applying or changing

Theft of other people's information

Change of information posted by “company”

Collecting personal information of other members

Copying, disassembling, imitating or otherwise transforming the “Service” through reverse engineering, decompilation, disassembly, and any other processing activities

An act of interfering with the company's normal "service" by using the "service" in a way other than normal usage, such as using an automatic connection program, etc. to cause a load on the "company" server

Infringement of intellectual property rights such as copyrights of the “company” and other third parties

Acts that damage the reputation of the “company” and other third parties or interfere with their work

The act of using the “service” for commercial purposes without the consent of the “company”

Other illegal or unfair actions

"Members" must comply with the relevant laws, the provisions of this agreement, the notices announced in relation to the usage guide and "service", and the matters notified by the "company", and must not engage in any other act that interferes with the work of the "company" It's not possible.

The “company” provides the following “services” to “members”.

Visible ARS services

Data service (web/app) automatic connection service during voice call

Information display service related to the other party

Call-related additional screen services additionally developed and provided by other “company”

When providing the “service” in Paragraph 1, data call charges may be incurred depending on the “member”'s wireless Internet access environment and subscription rate plan. The “company” considers that the “Member” has agreed to the incurrence of such data call charges upon signing the contract of use.
In principle, “Service” is provided 24 hours a day, 7 days a week. However, the provision of services may be intermittently impossible or permanently restricted due to the network environment of the telecommunications company, the data access environment of the “member’s” smartphone, smartphone settings, and OS restrictions.
The "company" may temporarily suspend the provision of "Service" in the event of maintenance, replacement or failure of information and communication facilities such as computers, communication failure, or significant operational reasons. In this case, the "company" notifies the "Members" in the manner set forth in Article 5 (Notification to "Members"). However, if there is an unavoidable reason that the "company" cannot notify in advance, it may be notified afterwards.
The "company" may conduct regular inspections if necessary to provide the "Service", and the regular inspection time is as announced on the "Service" screen or website.

The copyright and intellectual property rights of the “Service” belong to the “company”.
All trademarks related to the “service” provided by the “company”, such as the design of the “service” provided by the “company”, texts, scripts, and graphics created by the “company”, copyrights for “service” marks, logos, etc. Others Intellectual property rights are owned by the “company” or owned or licensed by the “company” in accordance with the laws of the Republic of Korea and foreign countries.
“Members” do not own the “service” or hold the copyright on the “service” due to these Terms of Use, but are permitted to use the “service” from the “company”, and the “service” is information acquisition or For convenience, it is available to “members” in a form provided only for personal use.

"company" may refuse to conclude a use contract with a "member" or terminate the use contract afterwards in the following cases:

If the applicant for membership has previously lost membership in accordance with these terms and conditions, except for cases where the “company” has obtained approval for re-registration as a member.

If a “member” steals another person’s name to use the “service”

In case the “member” writes false information or does not write the contents suggested by the “company”

Other cases in which the contents of these Terms of Use are violated

The "company" may suspend the conclusion of the use contract if there is no room for "service"-related facilities, or if there is a technical or business problem.
The "company" may restrict the use of the "service" step by step, such as warning, temporary suspension, or permanent suspension, if a "member" violates the obligations of this agreement or interferes with the normal operation of the "service".
Notwithstanding the preceding paragraph, “company” is responsible for identity theft and phone number theft in violation of the “Resident Registration Act”, provision and obstruction of operation of illegal programs in violation of the “Copyright Act” and “Computer Program Protection Act”, and violation of the “Information and Communications Network Act”. In the case of violation of related laws, such as illegal communication and hacking, distribution of malicious programs, and exceeding access rights, you can immediately suspend use permanently.
If the complete “service” that the “company” intends to provide is not provided because the “member” does not follow the normal usage method, the “company” may restrict the provision of the “service” to the “member”.
In the case of restricting the use of the “service” or terminating the contract in accordance with this Article, the “company” will notify in accordance with the method stipulated in Article 5. “Member” may file an objection in accordance with the procedure set by the “company” regarding the restrictions on use under this Article. At this time, if the "company" acknowledges that the objection is justified, the "company" immediately resumes the use of the "service".

“Members” may at any time request for termination of the use contract by deleting the “client”, and the “company” shall process the application as soon as it recognizes the fact that the “member” has applied for termination of the use contract.
If the "member" cannot delete the "client" or wants to terminate the use contract without deleting the "client", he/she may request it through the "company (toll-free number: 080-135-1136)" or the company call center that provides the "service". can. Please allow up to 2 business days for processing of this request.
The "company" must immediately destroy all personal information of the "Member" along with the cancellation of the "Member" use contract. However, if measures are required to permanently refrain from providing the “service” to the “member”, the minimum information necessary for this may be retained.

"company" is exempted from responsibility for providing "service" if it cannot provide "service" due to natural disasters or equivalent force majeure.
The “company” is not responsible for any obstacles in using the “service” due to reasons attributable to the “member”.
The “company” is exempted from liability in the case of transactions between “members” or between “members” and a third party through “service”.
The “company” is not responsible for the use of “services” provided free of charge unless there are special provisions in the relevant laws.
The “company” does not have any obligation or responsibility to monitor the contents and quality of the “service” provided by a third party using the “client” function with the consent of the “member”.
“company” and its employees and agents are not responsible for damages arising from the following.

Damage due to false or inaccurate “member” personal information

Regardless of its nature and circumstances, personal damages incurred in the process of accessing and using the “Service”

Damage arising from any illegal access to the server by a third party or illegal use of the server

Damages resulting from any unlawful interruption or interruption of transmission to or from the server by a third party

Damages caused by errors, omissions, omissions, destruction, etc. of transmitted data

“company” provides and manages “Service” based on servers installed in Korea. Therefore, the "company" does not guarantee the quality or usability of the "service" if a "member" wants to use the "service" in an area other than the territory of the Republic of Korea.

Lawsuits filed between the "company" and "members" are governed by the laws of the Republic of Korea.
The Seoul Central District Court is the first court of competent jurisdiction for lawsuits regarding disputes between the “company” and “Members”.