Small and medium-sized businesses using ARS (DCS · Centrix) and extension phones provided by carriers have difficulty linking smartphone screen services, so they need a plan suitable for themselves. You can implement it with a simple ARS menu and mobile service link because it is expensive to build a separate call center and you can use the service similarly without having to build a call center. Small and medium-sized enterprises can also use smartphone screen services like large companies in the following ways:
Application of smartphone screen service through cloud ARS service.
Application of smartphone screen service by call transfer from existing carrier ARS or extension phone.
Service that provides digital ARS in the form of a cloud without additional equipment.
Cloud-subscribed visible ARS services available to small and medium-sized businesses that do not have an ARS system.
A service that automatically pop-ups mobile web or apps to customers who are signed in with a representative number according to their choices.
A service that pops up Kakao Talk counseling dialog boxes to customers who choose KakaoTalk counseling during voice ARS.
A service that allows employees and corporate smartphones to be used as business phones.
A service that displays specific events, promotions, and information on the screen when connecting to a customer's phone.
A service that pop-ups counseling satisfaction and survey when the call is busy or when the call is terminated.
A service that connects customers’ calls to a web page that can provide a variety of services.
| Sortation | Service | Criteria | Monthly | Annual | Permanent | ||
|---|---|---|---|---|---|---|---|
| Common | Service subscription fee | By Services | 7,000,000 | 7,000,000 | 7,000,000 | ||
| Choice |
Digital ARS Visual AI |
10,000 calls per month(Inquiry) | 120,000 | 1,320,000 | 4,560,000 | ||
| Web Voice | 10,000 calls per month(WakeUp) | 114,000 | 1,254,000 | 4,332,000 | |||
| Web Voice Cloud | Copper wire | 114,000 | 1,254,000 | 4,332,000 | |||
| Text View | 10,000 calls per month(WakeUp) | 48,000 | 528,000 | 1,824,000 | |||
|
Visual Link Visual Link AP Visual Link DMS |
10,000 calls per month(Inquiry) | 108,000 | 1,188,000 | 4,104,000 | |||
| Web View Plus | 10,000 calls per month(WakeUp) | 108,000 | 1,188,000 | 4,104,000 | |||
| Info Push | 10,000 calls per month(Request) | 90,000 | 990,000 | 3,420,000 | |||
Service subscription fee
Maintenance fee
Restricting excess licenses
CallGate Calls requested for service to the service system